Service design and installation:

(1) First, sales engineers and supervisors watch the scene.

The company requires every sales engineer to go to the site to understand a series of requirements such as workshop area, volume, workshop equipment, placement location, process flow, temperature and humidity that the products and personnel need to meet.


(2) The sales engineer draws up a draft plan based on the scene (first drawing).

After fully surveying the site, it will be handed over to the designer to make a plan or rendering according to customer requirements


(3) Quotation from sales engineer

Take the quotation of the evaporative air-conditioner and air-conditioning combination scheme as an example: the customer is required to provide sufficient information and set various requirements. The evaporative air-conditioner and air-conditioning combination quotation usually has multiple quotations and multi-level quotations, and a detailed quotation is finalized. table. "Cost List of Evaporative Air Conditioner and Air Conditioning Combination Plan"
Cost of evaporative air conditioner and air-conditioning workshop: equal to = 1. Cooling workshop area; 2. Workshop cleanliness level; 3. Cooling and ventilation equipment demand; 4. Temperature and humidity demand; 5. Water and electricity distribution; 6. Engineering Materials; 7. Beautiful indoor and outdoor, etc.

(4) Communicate with customers about areas that need improvement



Advantage:

1. Have professionals and construction teams who have been engaged in ventilation and cooling projects for many years to escort your project design.

2. The designer can make floor plans and 3D renderings according to the scene, allowing you to intuitively feel the image and lifelikeness of the engineering design.

3. The company has professional pre-sales and after-sales personnel. The maintenance personnel have rich maintenance experience and dedication. They will provide complete maintenance for your company’s products in accordance with the after-sales service management specifications. The headquarters directly monitors the quality of after-sales service.



service:

1. After acceptance of the project, we will hand over relevant drawings, product manuals, user manuals, warranty certificates and other materials to the other party.

2. Our company's after-sales service department will file for each project, carry out regular maintenance service follow-up, understand the use of the project, and solve the problems in the project at any time.

3. Our company has full-time maintenance personnel, we will provide you with professional and efficient after-sales service of products, and solve the problems of after-sales service in time.



Training Services

After the project is completed and accepted, we will provide relevant technical and operational training to Party A’s technical personnel (management personnel), explain one by one in accordance with the instruction manual, and demonstrate operations so that customers can use, maintain, and maintain them correctly.

24/7 response:
Regardless of sunny or rainy days, no matter when and where, 24 hours a day, enjoy the professional and standardized service of 4S shop.



Follow up the whole process:
Process follow-up management of customer service requests, so that you can really buy and use comfortably.



Total health service:
Regularly do "physical examinations" for products, free inspection and maintenance of products, and let a healthy life accompany you.



Comprehensive care:
Empathy-respect customers, consider and solve problems from the customer's standpoint; treat each other with sincerity-be polite, enthusiastic, meticulous, and patient to customers, and fully reflect the care for customers; regular phone calls or door-to-door visits-solicit Customer opinions, listen to the voice of customers, and ensure customer satisfaction.



Three guarantees:
Guarantee product quality, guarantee project quality and construction period, and do not change the package of materials



Four free:
Free site survey and design plan?
Provide free (door-to-door) technical guidance
Free pick-up and drop-off of customers to visit factories, companies and cases
Free cleaning and maintenance once (for those who buy more than 10 units at a time)

When there are problems with better products, the company has professional maintenance engineers who can solve the problems quickly and timely for you!